Legal Documents

Lucky55 Terms & Conditions — Complete Usage Guide

Please read these Terms & Conditions carefully before using the Lucky55 platform. They define the rights and responsibilities of both you and us.

Last Updated: January 1, 2026

Terms & Conditions at a Glance

Get the key points before diving into the full details.

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Age Restriction — 18+

Lucky55 strictly prohibits anyone under the age of 18 from registering or using the platform. Age verification is mandatory when opening an account.

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One Account Per Person

Each member may hold only one account. Creating multiple accounts may result in all accounts being suspended and any deposited funds being forfeited.

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Transparent Bonus Terms

All wagering requirements for Lucky55 bonuses are clearly stated upfront. There are no hidden conditions — you'll know everything before claiming a bonus.

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Secure Payment Policy

Deposits and withdrawals must be made through your own verified account. Third-party payments are not accepted, and KYC verification is mandatory to prevent money laundering.

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Account Security Responsibilities

You are responsible for keeping your login credentials secure. Do not share your password with anyone. If you notice anything suspicious, contact Lucky55 Support immediately.

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Dispute Resolution

In the event of a dispute, the Lucky55 support team will endeavour to resolve it within 72 hours. If a resolution cannot be reached, independent mediation is available.

Know Before You Read

By registering on the Lucky55 platform, you confirm that you have read and agreed to these Terms & Conditions in full. For any questions, please contact our support team.

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Section 01
General Terms & Applicability

These Terms & Conditions Lucky55 Applies to the platform (https://lucky55.run) and all related services, applications, and mobile platforms. By creating an account or using our services, you are deemed to have accepted these Terms & Conditions.

These Terms & Conditions are available in both Bangla and English. In the event of any conflict, the English version shall prevail. Lucky55 reserves the right to amend these terms at any time, and members will be notified accordingly.

Important: These Terms & Conditions constitute a legally binding agreement. Please read them in full before registering. If anything is unclear, reach out to our support team.
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Section 02
Account Registration & Eligibility

To open an account with Lucky55, you must meet the following requirements:

  • You must be at least 18 years Age verification is required and you may be asked to provide a national ID or passport.
  • You are the sole One Account You may hold one account only. Creating multiple accounts from the same mobile number or device is strictly prohibited.
  • All information provided during registration must be accurate and truthful. Providing false information may result in account termination at any time.
  • Your payment method (Mobile Pay, Nagad, Rocket) must be registered in your own name.
  • If online betting is prohibited under the laws of your country, you are not permitted to register.

Lucky55 reserves the right to reject any registration application without stating a reason.

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Section 03
Deposit, Withdrawal & Payment Policy

Deposit Rules:

  • The minimum deposit amount is ৳100. The maximum single deposit limit is set in accordance with Lucky55 notices.
  • Instant deposits are available via Mobile Pay, Nagad, and Rocket.
  • Depositing via third-party payment accounts is strictly prohibited.

Withdrawal Rules:

  • The minimum withdrawal amount is ৳300. Withdrawals are processed in an average of 3 minutes.
  • Withdrawals will only be processed to the member's own verified payment account.
  • Large withdrawals may be delayed if KYC verification has not been completed.
  • Lucky55 may temporarily hold withdrawals for investigation if suspicious activity is detected.
lucky55 never charges members a separate fee for withdrawals. If any agent asks for a fee, please contact Support immediately.
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Section 04
Bonuses & Promotional Offers

All bonuses and promotional offers at Lucky55 are subject to the following general terms. Individual bonuses may also carry their own specific conditions.

  • Welcome Bonus: For new members only, applicable once at the time of first deposit.
  • Wagering requirement: Withdrawing a bonus typically requires wagering 10x–30x the bonus amount. Exact requirements are listed on each bonus page.
  • Bonus validity: Every bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
  • Bonus Abuse: Any attempt to claim bonuses through multiple accounts, false information, or coordinated betting will result in immediate account termination.
  • Lucky55 reserves the right to modify or cancel any bonus offer at any time.
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Section 05
Betting & Gaming Rules

All betting and gaming activities on Lucky55 are conducted under the following rules:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a technical error affects the outcome of a bet, Lucky55 will investigate and issue a fair decision.
  • If a match or event is cancelled, the stake for that bet will be refunded.
  • Game outcomes on Lucky55 are determined by an independent RNG (Random Number Generator) and are audited by a third party.
  • Odds in Sports Betting may change at any time. The odds at the time your bet is confirmed will apply.
  • Lucky55 reserves the right to void any bet where there is a clear error in the odds or game result.
As part of Responsible Gaming, Lucky55 members can set their own daily betting limits.
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Section 06
Prohibited Activities

The following activities are strictly prohibited on Lucky55:

  • Money Laundering: Attempting to launder funds obtained from illegal sources through Lucky55.
  • Match Fixing: Any attempt to artificially manipulate the outcome of a match or event.
  • Software Abuse: Using bots, automation, or any other technical means to gain an unfair advantage.
  • Multiple Accounts: Multiple accounts created under the same person's name or within a family for the purpose of sharing bonuses.
  • Third-Party Payments: Depositing or withdrawing using another person's payment account.
  • Hacking or Cyber Attacks: Attempting unauthorized access to Lucky55's systems.

Involvement in any of the above activities will result in immediate account termination, forfeiture of funds, and legal action where necessary.

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Section 07
Account Suspension & Termination Policy

Lucky55 reserves the right to suspend or permanently close an account under the following circumstances:

  • Breach of these terms, particularly involvement in prohibited activities outlined in Section 06.
  • If you register using false or incomplete information.
  • Failure to cooperate with KYC verification.
  • The member requests to close their own account.

If an account is closed without any breach of rules, the remaining balance will be refunded to the member. In cases of rule violations, funds may be forfeited.

If you wish to Self-Exclude as part of responsible gaming, please contact Lucky55 support. No new accounts may be opened during an active Self-Exclusion period.

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Section 08
Privacy & Data Protection

Lucky55 takes your privacy seriously. Our Privacy Policy explains in detail how we collect, use, and protect your personal information.

  • Information provided at registration is used solely for service delivery and verification purposes.
  • Your personal information is never shared with third parties, except where required by law.
  • All data is protected with AES-256 encryption, and Lucky55 servers are secured with SSL/TLS.

For more details, visit our Privacy Policy View page.

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Section 09
Limitation of Liability & Dispute Resolution

Lucky55 is not liable for the following:

  • Missed bets or interrupted games due to internet connectivity issues.
  • Losses caused by issues with the member's own device or network.
  • If the member shares their login credentials or a third party is found to be using the account.

Dispute Resolution Process:

  • If you encounter any issues, please contact the Lucky55 support team first.
  • Our support team aims to resolve all issues within 72 hours.
  • If the resolution is unsatisfactory, independent mediation is available.
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Section 10
Changes to Terms & Contact

Lucky55 may update these Terms & Conditions, in whole or in part, at any time. Members will be notified via SMS or platform notification before any changes take effect.

Continued use of the platform after any changes takes effect means you have accepted the updated Terms & Conditions.

If you have any questions about these Terms & Conditions, please contact us:

  • Email: support@lucky55.run
  • Live Chat: Available on the platform 24/7
Last updated: January 1, 2026. All previous versions of these Terms & Conditions are superseded by this version.
Play Responsibly

Lucky55 is an entertainment platform. Play within your means and avoid excessive gaming. Responsible Gaming Learn more on the page.

Frequently Asked Questions About the Terms

Simple answers to the most frequently asked questions.

Before any changes to the Terms & Conditions take effect, Lucky55 will notify members via SMS to their registered mobile number and through platform notifications. The "Last Updated" date on this page always reflects the most recent revision.

For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you must wager a total of ৳10,000 before making a withdrawal. Specific conditions are listed on each bonus page.

No, your account cannot be shared with or used by anyone else. A Lucky55 account is strictly personal. If someone else uses your account and any issues arise, Lucky55 will not be held responsible and the account may be suspended.

Contact Lucky55 first via live chat or email at support@lucky55.run. The support team aims to resolve issues within 72 hours. If the outcome is unsatisfactory, independent mediation is available.

Self-Exclusion is a voluntary feature that lets you temporarily close your account for a set period as part of responsible gaming. Contact lucky55 Support and your Self-Exclusion will be activated within 24 hours.
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